Privacy Policy

This Privacy Policy explains the data collection and use practices of Motivatedsellers.com and its affiliates on the website Motivatedsellers.com and all sub-webpages, (“Websites”). By using the Websites, you signify your assent to our Privacy Policy and acknowledge its validity. You further agree to forego use of the Websites if their use is not lawful where accessed.

We are committed to protecting your privacy and honoring the integrity of your personal information. We do not sell any information collected through this site to others except as disclosed in this Privacy Policy. If you have any requests concerning your personal information or any queries with regard to these practices, please contact our support team by email at [email protected] or via mail to Motivatedsellers.com, Attn: General Counsel, 50 Hurt Plaza SE, Ste 1142, Atlanta, GA 30303.

WHAT THIS PRIVACY POLICY COVERS

• This Privacy Policy applies to the services offered by Motivatedsellers.com via the Websites and other features, content or applications offered from time to time by Motivatedsellers.com in connection with the Websites. The Websites are hosted in the United States.
• This Privacy Policy covers how Motivatedsellers.com collects, uses and shares information, including personal information that you provide to us and information we collect automatically related to your use of the Websites and services.
• This Privacy Policy does not apply to the practices of companies that Motivatedsellers.com does not own or control, to content or information not generated by Motivatedsellers.com, or to acts of people that Motivatedsellers.com does not employ or manage.

PERSONAL INFORMATION WE COLLECT

We use the term “personal information” – also called “personal data” in the laws of some jurisdictions – to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Data that has been de identified or that otherwise cannot reasonably be related back to a specific person is not considered personal information.When you visit the Websites, you provide Motivatedsellers.com with three types of personal information: (1) personal information and other information about you that you knowingly choose to disclose, (2) personal information we collect automatically as you interact with the Websites, and (3) personal information we collect from other sources.

INFORMATION YOU PROVIDE TO MOTIVATEDSELLERS.COM

We collect personal information from you when you use the Websites.

The following are the categories and types of personal information that we may collect from or about you, depending on how you interact with the Websites:

• Identifiers and contact information, such as your name, address, email address, and phone number;
• Commercial information, such records of online activities;
• Device and online identifiers and related information, including internet protocol (IP) address, data collected from cookies, and similar unique identifiers; and
• Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, mobile app, or advertisement.

We use personal information collected through the Websites to:

• provide a personalized service,
• conduct market research surveys,
• fulfill offer requests,
• run features that incorporate submissions to the Websites,
• provide information and services you request or subscribe to, and
• provide you with information about, and access to, products and services we offer, either ourselves or jointly with or on behalf of other organizations.

All leads are processed by Motivatedsellers.com and provided to local buyers who may contact you via phone, text, mail or email.If you receive marketing messages from Motivatedsellers.com, you may unsubscribe from future messages in accordance with the standard unsubscribe process (such as by using the unsubscribe link included in an email), or by sending an unsubscribe request to us at [email protected] . Please note that if you opt out in this manner, certain aspects of our services may no longer be available to you.If you receive marketing messages from local buyers, you will need to contact such buyers directly to unsubscribe from their services or exercise any rights regarding your information, since we do not control such independent buyers.

AUTOMATICALLY COLLECTED INFORMATION

We collect information in the aggregate form through the use of cookies and internet protocol (“IP”) addresses, such as demographic information and browsing patterns, including the domain and host from which you access the internet, your domain name, the IP address of the computer you are using, the name of the page that referred you to us, the date and times you enter and exit the Websites, the pages you visit before and after visiting the Websites, the web pages, video content and advertisements you view and links you click on within the Websites, unique identifiers, including mobile device identification numbers that can identify the physical location of such devices in accordance with applicable law, and information collected through web beacons and other technologies. We also collect information about your interactions and transactions with us and some of our business partners. Such information does not identify any individual and will not be linked to any personal information. We use such information to:

• monitor the usage of the Websites,
• build up marketing profiles,
• paid strategic development,
• manage our relationship with advertisers and content providers, and
• audit usage of the Websites.

We may share such information, in the aggregate form only, with our affiliates, partners or advertisers, or other third parties.

INFORMATION COLLECTED FROM OTHER SOURCES

Where permitted by law, we may collect information about you from other sources, including through interactive applications (such as mobile devices, third-party services and embedded video players), from co-branded partners and sites and from commercially available sources (such as data aggregators and public databases). The following are examples of information we may collect from other sources:

• demographic data, such as age, gender, and income level,
• publicly-observed data, such as activities on third party online services,
• your interests and purchase behavior, and
• other navigation data, such as web sites visited and advertisements viewed or clicked on.

USE OF INFORMATION

In addition to the uses described above with respect to information you provide and information we automatically collect, we may use collected information to fulfill your requests for services, improve our services, contact you if necessary, conduct research, assist with systems administration, resolve problems, provide anonymous reporting for internal and external clients, and prevent potentially prohibited or illegal activities and otherwise in accordance with our Terms of Use. We may combine information about you that we have with information we obtain from business partners or other companies. We may also create compilations of information that are not personally-identifying and provide these compilations to other companies to help them understand the shopping patterns or general interests of visitors to the Websites.

USE OF COOKIES

We may use cookies, tags and similar technologies to recognize your preferences and effectively and efficiently administer the Websites. We use the information we collect to enhance your visit to the Websites and provide you with information tailored to your interests. The information collected on our behalf does not contain your name, address, email address or any other personally identifiable information. You may elect to refuse or delete cookies, however, doing so may affect your use of some portions of the Websites and the services Motivatedsellers.com provides.

To “opt-out” of such third-party cookies, click “No” when prompted and asked to agree to Motivatedsellers.com collecting cookies upon visiting the website.

DISCLOSURE OF INFORMATION

Motivatedsellers.com is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you.

• Authorized third-party service providers. We may share your information with third-party vendors who help us with specialized services, including customer support, email and text message deployment, business analytics, marketing, and data processing. These third parties are allowed to use your information to help us provide our services and not for any other purpose.
• Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a Website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
• Legal requirements. We may disclose information about our users, including contact information, to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with other legal obligations.
• Protect our Websites and users. We may disclose information to protect and defend the legal rights, interests, and safety of Motivatedsellers.com and related brands and companies, and their employees, agents, and contractors (including enforcing our agreements), to protect the safety and security of users of the Websites and members of the public, and as otherwise disclosed in our Terms of Use.

SUBMISSIONS

Any personal information you choose to provide to us with your submissions may appear on the Websites, but only to identify you as the author of the submission, unless you expressly authorize us to make further use of the information on the Websites. If you voluntarily disclose or permit disclosure of personal information, that information can also be collected and used by others. If you submit to the Websites any comments, photographs, videos, music, text or other content, you grant to Motivatedsellers.com the unlimited, perpetual, royalty-free right to use your name, voice, likeness and other personal information in connection with such submission in any media, now known or hereafter devised, throughout the world.

CHILDREN’S PRIVACY

Children under the age of 13 should not submit or post any personal information to the Websites without the written consent of their parents or legal guardians. When we become aware that personal information (or other information that is protected under applicable law) from a child under 13 has been collected, we will use all reasonable efforts to delete such information from our databases. If you believe we might have any personal information from or about a child under the age of 13,please send an email to [email protected] .

SECURITY OF INFORMATION

We use commercially reasonable efforts to keep your personal information secure. Unfortunately, no electronic communication over the Internet can be guaranteed to be 100% secure. While we strive to take care to protect your personally identifiable information, Motivatedsellers.com cannot warrant the security of any information that you submit to us, and you do so at your own risk. We do offer secured-server transactions that encrypt your sensitive information, if any, in transit to thwart someone from intercepting it and misusing it when collecting credit card information for online purchases.

INFORMATION RETENTION

We will retain your information for as long as your inquiry is active or as needed in connection with your use of the Websites and services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your information, we may continue to retain and use anonymous or aggregate data, or any other data that constitutes non-personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

TRANSFER OF DATA INTERNATIONALLY

Motivatedsellers.com is headquartered in the United States. Please be aware that information you provide to us or we obtain as a result of your use of the Websites may be collected in your country and subsequently transferred to the United States or another country in accordance with applicable law. The privacy and data protection laws in another country may not be equivalent to such laws in your country of residence. By using and participating in the Websites or providing us with your information, you consent to the collection, international transfer, storage, and processing of your information.

UPDATING PERSONAL INFORMATION

If you would like to change any of the personal information provided via the Websites, please email us at [email protected]. Please note that we may need to retain some information about you in order to satisfy our legal and security obligations. For example, some of your information may remain in back-up storage even if you ask us to delete it. In some cases, you may be entitled under local laws to access or object to the processing of information that we hold relating to you. Please contact us for more information and we will make every effort to comply with local laws and regulations.

U.S. STATE PRIVACY RIGHTS

If you are a resident of certain U.S. states, you may have specific rights regarding your personal information under applicable state privacy laws ("State Privacy Laws"). These rights are granted only to the extent that you are considered a resident of certain U.S. states, and we are acting as a “controller” or “business” (as applicable) under State Privacy Laws that apply to us with respect to your personal information.

Information We Collect; How We Collect It; How We Use It:In the past 12 months, we have collected the categories of personal information from the sources described in the section above titled Information Collection. Depending on your level of interaction with us, we may not have collected your personal information from all of the categories listed in the Privacy Policy above. We collect and use your personal information for the business or commercial purposes described above, including in the section titled Use of Information, and retain it pursuant to the section titled Information Retention. We share all the categories of personal information that we collect with our authorized third-party service providers for business or commercial purpose.

Rights to Your Information: In addition to the rights set forth in our Privacy Policy, State Privacy Laws may, depending on your state of residence, provide you with the following rights:

• Right to know. You may have the right to know whether we process your personal information and to access such personal information. You may also have the right to request that we disclose certain information to you about our collection, use, or disclosure of your personal information.
• Right to data portability.You may have the right to obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another business without hindrance, where the processing is carried out by automated means.
• Right to delete. You may have the right to delete personal information that you have provided by or that we have obtained about you. Please note that we may deny such request if the requested deletion falls under an exception as set forth in the State Privacy Laws.
• Right to correct. You may have the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes for which we process it.
• Right to opt out. You have the right to out of the processing of your personal information for purposes of:(i) targeted advertising; (ii) the sale of personal information; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you; however, as of the latest date of the Privacy Policy, we DO NOT engage in such profiling, but do engage in targeted advertising.
• Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. Unless permitted by the State Privacy Laws, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii)provide you a different level or quality of goods or services; or(iv)suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Exercise Your Rights; Verifying Your Identity:To exercise any of your privacy rights, or if you have any questions about your privacy rights, you may contact us by emailing [email protected] or via mail to Motivatedsellers.com, Attn: MotivatedSellers.com, 20533 Biscayne Blvd., Unit 4-118, Miami, FL. 33180

After submitting a request, we will take steps to verify your identity in order for us to properly respond and confirm that it is not a fraudulent request. In order to verify your identity, we will ask, at a minimum, that you provide your name, email address, and relationship to us, so that we can seek to match this information with the information existing in our systems. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected personal information, we may contact you for more information, or we may not be able to meet your request.

Only you, or an agent legally authorized to act on your behalf, may make a verifiable request related to your personal information. If you are making a request as the authorized agent of a consumer, we will ask you also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf.

Response Time; Your Right to Appeal:We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, State Privacy Laws allow us up to 90 days to respond. We will contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such extension. We may charge you a reasonable fee to cover administrative costs if your requests are manifestly unfounded, excessive, or repetitive.

If we decline to take action on a request that you have submitted, we will inform you of our reasons for doing so, and provide instructions for how to appeal the decision. Depending on your state of residence you may have the right to appeal within a reasonable period of time after you have received our decision. If you have this appeal right, within 60 days (45 days for residents of Colorado) of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will provide you with a method for contacting your state attorney general’s office to submit a complaint.

CHANGES IN PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, and will post any changes as soon as they go into effect without prior notice to you. Any such changes are effective as of the date such changes are posted on this page. Your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. Please check this page periodically to view our most current Privacy Policy.